Q & A

WishFruits is India’s most convenient hyper local delivery company which enables you to order quality Dry fruits & Spices that you need every day, directly via your mobile or web browser.

You can choose from products spread across various categories such as Dry fruits, Spices & Seed.

WishFruits currently operates in all major cities like Delhi Mumbai,calcutta, Kota, Agra, Ahmadabad, Bangalore, Bhubaneswar, Chennai, Cuttack, Chandigarh, Hyderabad, Indore, Jaipur and almost 16000 pin codes across PAN INDIA.

You can register by clicking on the “Register” link at the menu bar of the homepage. Please provide the information in the form that appears. You can review the terms and conditions, provide your payment mode details and submit the registration information.

No. Registration on WishFruits.com is absolutely free.

You can surf and add products to the cart without registration but only registered shoppers will be able to checkout and place orders. Registered members have to be logged in at the time of checking out the cart, they will be prompted to do so if they are not logged in.

Each email address and contact phone number can only be associated with one WishFruits account.

Yes, you can add multiple delivery addresses in your WishFruits account. However, remember that all items placed in a single order can only be delivered to one address. If you want different products delivered to different address you need to place them as separate orders.

Each email address and phone number can be associated with one WishFruits account only.

Yes, we do understand the importance of time and the toil involved in shopping. Members in a family can have the same address provided the email address and phone number associated with the accounts are unique.

Yes, you can place orders for multiple cities.

We deliver in almost 16000 pin codes throughout PAN INDIA so You can check if we deliver in your area.

My Account is the section you reach after you log in at WishFruits.com. My Account allows you to track your active orders, credit note details as well as see your order history and update your contact details.

You need to enter your email address on the Login page and click on “Lost your password“. An email with a reset password link will be sent to your email address. With this, you can change your password. In case of any further issues please contact our customer support team.

There is no minimum order value. However, each store has a minimum order value to qualify for free delivery. In case you do not reach the limit, a delivery charge will be levied against that order.

No, we do not charge anything over and above the rates shown. However, we do have a delivery fee in case the order value does not reach the minimum order value for free delivery.

Yes, you can track the status of your order under the My Orders section.

You can edit your products in the cart before checkout. If you’ve already placed your order, you can cancel order untill it is not shipped . Once order is shipped, it cannot be returned.

WishFruits accepts multiple modes of payment. You can make online payments using Credit Cards, Debit Cards, Net Banking, Wallets & UPI. Cash on delivery (COD) is not available for orders.

If your order is cancelled before shipment then you will receive Refund within a week or time may exceed upto 15 days depends upon circumstances. In case the customer is not available to receive currier, it is returned back to us. In this case, customer must have to bear the delivery and return charges and remaining amount will be transferred to customer account after confirmation of product received. This may take upto 15 days.but in some cases it can be upto 60 days in settlement.

The refund will be credited back to your original mode of payment within 7-10 working days for payments.

We handover the receipt to you at the time of delivery. Also, you can look at your Email and your transaction history in the “My Orders” tab.

WishFruits provides easy and hassle-free cancellation. You can cancel your order before it is Shipped. This option is available in the “My Orders” tab.
Please note: Once the order is packed but not shipped, we may levy a fee of Rs.29 if an order is canceled by the customer.

If you’re dissatisfied with the products delivered, please register a complaint within 48 hours. Our customer support team will get in touch with you to resolve this issue. Once product is delivered, it cannot be returned.

You can use the “Contact Us” section on the website. Our customer care executives are always happy to help.

We have a quality check process in place to ensure quality of the items delivered, is up to the mark. Do let us know within 24 Hours if you’re not happy with the quality of the product received.

You will receive an SMS notification informing you about the unavailable items in this situation. Refund (if any) will also be initiated within 2-3 days.

Yes, it is. All transactions on WishFruits are completed via secure payment gateways (@ccavenue) which are PCI and DSS compliant. We do not store your card details at any given time.

The minimum charges and the delivery charges are mentioned on the website at the checkout page.

In some locations, our deliveries begin from 6 AM and the last delivery is completed by 11 PM.

At this time, we do not offer this option. You can, however, cancel your order and reorder from a different locality.

On rare occasions, due to unforeseen circumstances, your order might be delayed. In case of imminent delay, our customer support executive will keep you updated about the delivery time of your order.